FREQUENTLY ASKED QUESTIONS

If you have questions, we’ve got answers!

Check out the answers to some of the most common questions people have about our website packages and services.

Your particular question isn’t on the page? Fill out the form at the bottom of the page and we will be happy to get back to you as soon as possible!

FREQUENTLY ASKED QUESTIONS

If you have questions, we’ve got answers!

Check out the answers to some of the most common questions people have about our website packages and services.

Your particular question isn’t on the page? Fill out the form at the bottom of the page and we will be happy to get back to you as soon as possible!

How long will it take for my company’s new website to be up and running?

After you sign up, a member of our team will contact you within hours!

Developing a perfect website for your business, brand or project is a collaborative process, so a lot of this will depend on you!

Unless we are producing your content for you, having your content ready to go will greatly speed up the process.

Unlike some of our competitors, we do not simply clone websites, which gives horrible results for the customers and eventually in search engine rankings.

Each of our websites is built from the ground up for each client, giving a unique website that effectively represents your brand, as well as more optimal SEO results.

Typically, you should have your website within 1-2 weeks after signing up!

What do I need to provide you to build my website?

Nobody knows and understands your business like you do!

You simply need to send us your content, pictures, logo, and other pertinent information and we will take care of the rest!

The more information you can send, the better the result will be!

But don’t worry, we can always add, remove or modify things later as well so no pressure!

I don’t have time to create or provide you content, can you create it?

Of course!

We want this entire process to be as seamless as possible!

Contact your account manager so we can give you an exact estimate of the time and cost required for our team of expert content creators to put together the content for your new website!

Which website package is best for me?

When choosing your all-in-one website package, the two key questions to answer are: is my content going to change a lot? and Do I need to be able to sell products and services directly from my site?

If you need to sell products/services directly from your site, we recommend our e-commerce website package.

If you are not selling directly from your website and your content needs updating regularly, we recommend our mulit-page website package.

If you simply want an amazing looking website, with content that won’t change all that often, we recommend our most affordable package, the brochure website package.

I want my website to have a few custom features. Is this possible?

Of course it is!

Many of our customers want to add special features, so their website is absolutely perfect!

From contact forms, to payment calculators, to photo galleries and more, if you can dream it, we can make it come to life!

Contact your account manager directly for an estimate on the time and cost for your customizations.

What methods of payment do you accept?

Our low monthly fees are billed directly to your credit card.

We currently accept Visa, Mastercard and American Express.

How does the payment process work?

After you sign up, your first bill will include the set-up fee, as well as the first and last month of your subscription.

This will be charged directly to your credit card.

Afterwards, you will be automatically billed on the same date every month until you decide to cancel.

What platform do you use to build your websites?

We build our websites using the latest version of WordPress. WordPress powers a huge portion of the internet, and allows rapid development and easy changes.

Do you offer discounts for charities and non-profit organizations?

Yes we do!

We are proud to work with non-profit organizations and aid them in fufilling their missions! For more details about special website pricing for non-profit organizations please contact us directly!

Can I have more than one website address (domain) pointing to my website?

Yes! You can have as many domains as you want pointing to the same site at no additional cost! Please discuss this with your account manager directly to make sure we nail exactly what you want!

I want to be able to make my own changes to the website, is this possible?

Of course! We can set you up with a login for the admin panel for your website so you can make minor changes yourself. We can even provide training and support at an additional cost, to make sure you and your team are able to easily make simple changes now and in the future.

Where is Badger Web Solutions located?

Our offices are located in Miami, Florida, our cloud infrastructure is spread across data centers on the east and west coasts, our team is spread out across the country, as some work from the office and some work remotely, and we proudly serve clients across the US!

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